Client Newsletter - March 2026
📢 What's new
Booking, made easier. 📆
We’ve been working hard to update Playfinder, and our new Live Calendar is here to make booking sport faster and simpler than ever. Players can check real-time availability, lock in slots instantly, and set up repeat bookings in just a few clicks.
For venues, that means:
- Less time spent on calls and emails
- Faster confirmations and higher conversion
- More repeat bookings
- Stronger, more predictable revenue
Our goal: help venues fill more slots while giving players a smooth, hassle-free booking experience.
Find out more 👉 https://www.playfinder.com/blog/the-power-of-a-live-sport-booking-calenda
📣 Must‑read for Venue Operators: Boost Your Revenue & Prep for Next Season
👉 End-of-Season Reset & Booking Renewals: Get Your Venue Ready for Next Season
As your season wraps up, now’s the perfect time to reset, review, and optimise your venue management. From performance data and scheduling to pricing and admin workflows, taking a strategic off-season approach sets you up for a smooth, profitable year ahead.
Key steps to tackle this off-season:
- Review performance data to see what worked and what didn’t
- Update your pricing and booking processes to maximise revenue
- Simplify your renewal workflows to save time and keep customers coming back
- Optimise scheduling and admin workflows to save time and reduce errors
Resources to help you get started:
- 📝 Booking Renewals: Everything You Need to Update Your Venue – Tips for updating renewals, keeping bookings smooth, and retaining customers
- 📝 End-of-Season Venue Management – A guide to resetting your venue operations for the next season
With these strategies, your venue will hit the ground running when the new season starts.
👉 How to Keep Your Facilities Profitable All Year Round
This blog shows how to turn that quieter off‑season into a revenue opportunity instead of a slump. It covers practical ways to keep bookings and income flowing — from running short‑term leagues and pop‑up events, to offering flexible payment plans, targeted discounts for community groups, upselling add‑ons (like equipment hire and catering), and even tapping into corporate or private hire markets.
Read more here: 📝 https://www.bookteq.com/off-season-revenue-sports-venues/
🔔 Upcoming Release 🔔
📃Document Upload
We are excited to announce a major upgrade coming soon to our Document Upload feature, designed to make staying compliant simpler.
While you’ve previously only been able to collect documents during the booking process, your customers will have the additional capability to add a document through their portal account to an existing booking. As an administrator, you will be able to add documents to booking orders as well.
Furthermore, this enhanced version introduces some automation to take the manual work off your plate. With this update, you will now benefit from:
- Automated Notifications 👉 Timely reminders to ensure no document is missed.
- Expiry Date Tracking 👉 Proactive alerts before certifications lapse.
- Comprehensive Audit Logs 👉 A clear, chronological record of every upload and approval for total peace of-mind.
This evolution ensures your records remain up-to-date and your business stays protected, all while providing a smoother experience for your clients. We will be releasing more information over the coming weeks as we roll out this new feature, so keep an eye out.