Introducing our booking calendar

This new feature brings a more streamlined and efficient booking experience. Below, we’ll walk through everything you need to know about the changes. Your customers will also have access to a support article in the Customer Support Hub!

We have made many amazing improvements to your customer's booking calendar widgets.

🌟 A colour coded view and guide so that your customers can see specific slot availability at a glance. (Our newest release 😊).

🌟 View availability across a longer time period (weekly view).

🌟 Cancel weeks they don't require in a multi-booking request.

🌟 Choose from a variety of booking durations with custom length bookings.

🌟 Clearer discounted prices at checkout.

🌟 The Bookteq customer portal is now available directly on the widget by clicking "Manage my Bookings" in the top right corner.

Step-by-step when making a single booking

Step 1 - Selecting the activity

You will notice that any images that are not in our system will display your venue logo (example: top left corner 7-a-side).

Step 2 - Selecting your slot

Daily View:

Weekly View:

Changes to be made aware of

Your customers can click into a green or yellow slot making it easier to see specific upcoming availability. As shown in the guide in the screenshot:
- Green = Available
- Yellow = Partially Booked
- Red = Booked
- Grey = Unavailable/Closed
Choose whether you want to look for the 'Space', 'Facility' or 'Activity' to narrow down your search with different selections easy to navigate all in one place.
Make a repeat booking or a custom length option on this page.

Step 3 - Choose Preferred Facility

If there are other facilities also available close to the time slot the customer has chosen, they will appear here and they can choose their preferred one.

Step 4 - Bookings Review

Step 5 - Guest Checkout

Step 6 - Checkout Stage

💡 Please Note: If the customer is eligible for a discount (customer type) this will appear at the top of the page like so:

💡For Repeat Booking Changes:

If your venue has the VAT exemption feature enabled in your workspace, the following message will be displayed to the customer.

When creating a repeat booking, the customer can easily cancel all unavailable requests at once instead of canceling them individually

If you'd like to contact support from Bookteq, please email: support@bookteq.com 📧

Troubleshooting

Q: What settings do I need to change?

A: You will not need to change any settings for the new widget, this process is controlled by the team here at Bookteq. Please reach out to us if you have any questions.