Introducing our booking calendar

This new feature brings a more streamlined and efficient booking experience. Below, we’ll walk through everything you need to know about the changes. Your hirers will also have access to a support article in the Hirer Knowledge Base!

We have made many amazing improvements to your hirer's booking calendar widgets.

Our newest releases 😊:

🌟 A colour coded view and guide so that your hirers can see specific slot availability at a glance.

🌟 The Bookteq customer portal is now available directly on the widget by clicking "Manage my Bookings" in the top right corner.

🌟 Our activity page layout is more cohesive and takes up less room on the screen, meaning less scrolling for your hirers, particularly on mobile devices and within the customer portal.

More Improvements 😁:

🌟 View availability across a longer time period (weekly view).

🌟 Cancel weeks they don't require in a multi-booking request.

🌟 Choose from a variety of booking durations with custom length bookings.

🌟 Clearer discounted prices at checkout.

Step-by-step when making a single booking

Step 1 - Selecting the activity

Step 2 - Selecting your slot

Daily View:

Weekly View:

Changes to be made aware of

Your customers can click into a green or yellow slot making it easier to see specific upcoming availability. As shown in the guide in the screenshot:
- Green = Available
- Yellow = Partially Booked
- Red = Booked
- Grey = Unavailable/Closed
Choose whether you want to look for the 'Space', 'Facility' or 'Activity' to narrow down your search with different selections easy to navigate all in one place.
Make a repeat booking or a custom length option on this page.

Step 3 - Choose Preferred Facility

If there are other facilities also available close to the time slot the customer has chosen, they will appear here and they can choose their preferred one.

Step 4 - Bookings Review

Step 5 - Guest Checkout

Step 6 - Checkout Stage

💡 Please Note: If the hirer is eligible for a discount (customer type) this will appear at the top of the page like so:

💡For Repeat Booking Changes:

If your venue has the VAT exemption feature enabled in your workspace, the following message will be displayed to the customer.

When creating a repeat booking, the customer can easily cancel all unavailable requests at once instead of canceling them individually:

If you'd like to contact support from Bookteq, please email: support@bookteq.com 📧

Troubleshooting

Q: What settings do I need to change?

A: Most of our improvements to the booking calendar do not the adjustments of settings. However, if you want to offer custom length booking durations, please check your "Slot Length Settings" within the Repeat Booking Settings in your Bookteq Workspace. You may also want to double check any "Customer Types" you may have set up to issue discounts to specific customers. Please reach out to us if you have any questions.