How can I cancel a booking?

A guide on how to cancel a hirer's booking.

There are 2 ways to cancel a booking.

1. From the calendar view:

 

Go to the Calendar section on the main menu and identify the booking you wish to cancel by selecting the correct date and space. 

By clicking on the booking in question, you can choose Cancel or Edit Booking.

When cancelling a booking, you have the option of sending an email to the hirer confirming the cancellation if you like. 

🚨 Please Note: If a booking is cancelled by you or a customer, it cannot be reinstated.

2. From the bookings view:

You can click the rubbish bin icon in order to pull up the cancellation menu:

Once you click the rubbish bin, you will have the same pop up:

Click "Yes, Cancel it" to confirm your changes. 😃

 

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