Client Newsletter - June 2026

📢 What's new

New Feature: Documents Upload 📃

Keeping customer records organised has just become much easier with our new Documents Upload feature.

You can now view and manage documents uploaded by your customers directly from their customer profile. Whether it's insurance certificates, safeguarding documents, qualifications, or any other required paperwork, everything is stored in one place for easy access.

Where to Find Documents on a Customer Profile

To view a customer's documents, simply navigate to their customer profile and scroll down to the Customer Documents section. Here you'll be able to see all uploaded documents, view individual files, remove documents that are no longer needed, and keep track of expiry dates.

Bookteq will also notify you when a document has expired, helping you stay on top of compliance requirements and maintain a clear audit trail. Find out more here.

Related Tips & Guides

While you're exploring the new feature, here are a couple of useful guides that can help you get even more from Bookteq:

Request documents as part of the booking process ✅

Need insurance certificates, safeguarding documents, risk assessments, or other important paperwork before a booking can proceed? Bookteq allows you to request documents directly from hirers as part of the booking process, helping you gather the information you need while keeping everything organised in one place. Read more here.

Request the information you need before a booking is approved ❓

Additional Questions allow you to collect important details from customers during the booking process. Whether you need safeguarding information, insurance details, participant numbers, or any other requirements, you can create custom questions and make sure you have everything you need before approving a booking. Read more here.

For full demo on Documents Upload, click here. 

Prepare For a Successful New Season 🚀

With the new academic year and football season fast approaching, now is the perfect time to review your venue setup. Our Booking Renewals guide walks you through the key areas to check, from pricing and availability to customer information and booking settings, helping ensure a smooth renewal process for both your team and your hirers.

Taking a few minutes to update your venue now can save valuable time later and help you start the new season fully prepared. Read full guide here.

📣 Must‑read for Venue Operators: Make the Most of Summer Bookings

Summer is one of the best times to attract new hirers, engage your local community, and fill gaps in your calendar. Whether you're looking to generate extra revenue through seasonal activities or encourage customers to come back again and again, we've got some ideas to help.

Take a look at our latest blogs for inspiration:

☀️ The Most Profitable Summer Activities for Community Sports Venues

🎯 How to Increase Repeat Summer Bookings

Packed with practical tips, these guides can help you make the most of the remaining summer months and set your venue up for a strong start to this season.

Welcome to Our Newest Bookteq Venues 🎉

We're delighted to welcome several new organisations to the Bookteq community. It's always exciting to see more venues opening their facilities to local communities, clubs, and hirers through self-service bookings.

Lift Schools

A special welcome to Lift Schools, one of the largest multi-academy trusts in the country. With 59 primary, secondary and special schools educating more than 33,000 pupils across England, Lift Schools is committed to providing an excellent education for every child and creating positive outcomes for the communities they serve. As more schools look to maximise the use of their facilities outside of school hours, we're excited to support Lift Schools in making their spaces more accessible to local hirers while reducing administrative workload for staff.

Faringdon Town Council

We're also pleased to welcome Faringdon Town Council. Serving the historic market town of Faringdon, the council plays an important role in supporting local residents, community groups, and activities. We look forward to helping make venue bookings easier and more accessible for the local community.

The Winston Churchill School

Finally, we'd like to welcome The Winston Churchill School in Woking, Surrey. As a well-established secondary school with strong links to sport and community engagement, we're excited to help the school manage facility bookings and make it easier for local groups to access its spaces.

We look forward to supporting all three organisations and seeing their facilities thrive on Bookteq.