How to reflect a refund or delete a payment that was added manually (ie: bank transfer or cash).
This article will show you how to amend the payment status for a booking order where a manual payment was added incorrectly.
In order to delete or reflect a refund for a payment you added manually to your Bookteq workspace, you can select the 'Refund' option to revert the payments back to £0.00 essentially deleting or refunding the customer.
💡Please note: You can also use this feature to amend the prices by re-adding a different manual payment if need be.